History

United Water Softeners is a family-owned, operated, full-service water treatment company with over 20 years of industry experience. We offer service, sales, consulting, training, and the most reliable products on the market today. Licensed by the TCEQ (WTS III), we can provide residential and commercial solutions that work for you, your family, and your business. We are committed to providing unparalleled service and solutions to each one of our customers. We know that one system doesn’t apply to every customer’s needs. Water quality can vary from one neighborhood to another. That is why proper water analysis and personalized solutions for each customer are critical. That is what we do at United Water Softeners—a system customized to your water supply.

The owner, Gary Tompkins, started out in the water conditioning industry in 1999 and learned under Homer Blake, a knowledgeable man of integrity and a well-known pillar in the business. In time, he moved on as a salesperson for one of the largest manufacturers of water conditioning systems in the United States. Under the direction and guidance of Malek Abu-Shaaban, a pioneer in manufacturing water conditioning equipment and specializing in reverse osmosis, Gary was allowed to work his way into engineering their Commercial Grade Reverse Osmosis system, which became one of the signature systems for Mr. Abu-Shaaban’s corporation. Working with industry titans such as Mr. Blake and Mr. Abu-Shaaban has given Mr. Tompkins and United Water Softeners the skill set needed to provide you and your family the system(s) and service you and your family needs with the honesty and integrity you deserve.

Mission Statement

At United Water Softeners, our mission is to provide top-rated, customized water treatment solutions that address the unique water quality challenges of the Houston area, guided by our core values of quality and trust, customization and innovation, education and empowerment, and community focus. We are committed to delivering high-quality products and services you can enjoy and rely on, tailoring innovative systems to meet local needs, while educating and empowering our community to foster a healthier, more informed Houston through exceptional service, transparency, and lasting relationships.

Core Values

United Water Softeners is guided by core values that reflect our dedication to excellence and community service:

Quality and Trust: We prioritize high-quality products and services, delivering water you can enjoy and trust, backed by top-rated performance in Houston.
Customization and Innovation: We invest time in tailoring our equipment and solutions to meet the specific needs of the local community, from arsenic removal or reduction to superior reverse osmosis.
Education and Empowerment: We strive to inform and assist our customers on water quality issues, fostering a more knowledgeable and healthier Houston.
Community Focus: Rooted in Houston, we build lasting relationships through exceptional service, transparency, and a commitment to local well-being.